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Privacy Policy
Your data, handled plainly.
What we collect, why, who helps us run things, and how to ask us to see or delete your data.
The short version. We only collect what you give us in the audit form and when you book a call, plus simple visit counts that do not use cookies and do not store your IP address. We use it to reply to you and prepare your call. We never sell it. Email info@quantiquesolution.com and we will show, correct or delete your data.
Who we are
This website, quantiquesolution.com, is run by Quantique Solution LTD (“we”, “us”). We are responsible for the personal data described here. Contact: info@quantiquesolution.com.
What we collect
When you send the free AI audit form
- Your name, business name, email address and, if you add it, your phone number.
- Your answers: industry, team size, where your business loses time or customers, rough numbers (missed calls, average job value, admin hours), the best time to call and any notes you write.
- The country your request came from (worked out from the connection, not stored as an IP address) and the page you sent it from.
When you book a call
We use Cal.com for booking. Cal.com sends us your name, email, the time you chose and your time zone, and the video link for the call.
If you become a customer
We keep the details needed to do the work: the job description, date and time, address, price and final amount, plus our internal notes and tasks. After a job is finished we may send you one email asking for a review.
When you visit the website
We count visits with our own simple counter. It records the page you opened, where you came from (for example “Google” or the referring website), your country, and whether you use a phone, tablet or computer. It does not use cookies and does not store your IP address. To count unique visitors per day, we combine your IP address and browser details with a random value that changes every day and keep only a short one-way code. The old daily value is deleted, so visits on different days cannot be linked to each other or to you. Our hosting provider, Cloudflare, also provides privacy-friendly, cookie-free visit statistics.
Why we use it
| Purpose | Data | Legal basis (UK GDPR) |
|---|---|---|
| Reply to your request, prepare and hold your free call, send your written top three opportunities | Form answers, contact details, booking | Steps you asked us to take before a possible contract; our legitimate interest in answering enquiries |
| Send you a confirmation and, if we have not replied yet, one follow-up email about booking your call | Name, business, email, answers | Legitimate interest. You can reply “stop” at any time. |
| Plan and complete paid work, and ask once for a review afterwards | Job details, contact details, amounts | Performing our contract with you; legitimate interest for the single review request |
| Understand which pages work and where visitors come from | Cookie-free visit counts | Legitimate interest |
| Keep the website secure and stop spam | Technical request data, rate limits | Legitimate interest |
We do not use your data for advertising, we do not sell it, and we do not send marketing text messages to website visitors.
Who processes it for us
We use a small number of trusted providers. They process data only to run their service for us.
- Cloudflare: hosting, database, security, sending our internal notification emails, cookie-free statistics, and sign-in to our private dashboard.
- Zoho Mail: our email inbox, and the confirmation and follow-up emails we send you.
- Cal.com: booking your call and the video meeting link.
- Google Fonts: the website loads its font from Google, which means Google receives your IP address when the page loads.
Some of these providers store or process data outside the UK, for example in the United States or the EU. Where that happens, they rely on recognised safeguards such as adequacy decisions or standard contractual clauses.
How long we keep it
- Audit requests and call bookings: up to 24 months after our last contact with you, unless you become a client. Then we keep what the contract and the law require.
- Spam and test submissions: deleted after 30 days.
- Visit counts: up to 13 months. The record of who is on the site right now is deleted within a few minutes.
- Emails in our inbox follow the same 24-month rule.
How we protect it
Data is sent over encrypted connections (HTTPS). Our dashboard can only be opened by named people who sign in through Cloudflare. Access to email and booking accounts is limited to our team.
Your rights
You can ask us to see the data we hold about you, correct it, delete it, limit how we use it, or object to us using it. You can also ask for a copy to take elsewhere. Just email info@quantiquesolution.com. We reply within one month.
If you are in the UK and are not happy with our answer, you can complain to the Information Commissioner’s Office (ico.org.uk). If you are in the US, you may have similar rights under your state’s law, and we honour requests from every country in the same way.
Children
Our services are for businesses. We do not knowingly collect data from anyone under 18.
Changes
If we change this policy, we update this page and the date below.
Last updated: 29 October 2026